WFRS & NFRS Control Room Systems Replacement (Integrated ICCS & CAD)

Tender description

Warwickshire County Council (the Council) and The Police, Fire and Crime Commissioner for Northamptonshire acting as the Northamptonshire Fire and Rescue Authority (NFRA) are seeking to replace their key control room systems for Warwickshire Fire and Rescue Service (WFRS) and Northamptonshire Fire and Rescue Service (NFRS). The Council will be acting as lead Authority and managing the procurement process for both Authorities. The successful Applicant will enter into two contracts, one with the Council and one with NFRA. In summary the systems to be replaced are the Communications and Control System (ICCS) and the Command and Control/Dispatch System (CAD). WFRS and NFRS require a cloud based command and control mobilising system (with integrated ICCS/CAD functionality) that allows for inter-operability, for service wide deployment, through a mobile and web-based version. WFRS and NFRS are seeking a flexible portable system that can be used from multiple secure sites. The solution delivered will allow for inter-operability with WFRS & NFRS. The inter-operable solution will provide separate instances for each services with access to each others. If either service terminates its agreement with the Supplier, the remaining service should not be able to access the separate data of the departing customer. For both WFRS and NFRS the systems need to be fully live by the end of 2022, preferably with the ICCS element going live first (if this is possible). To ensure that the system procured meets expectations NFRS/WFRS are committed to getting the best possible system to suit its needs whilst ensuring that any system will be fully ESN compliant. The available combined budget envelope for the joint system is estimated as being £2.2m for the 5 years to £2.5m over the whole contract period i.e. 7 years with upper end of the budget looking for a solution that exceeds our requirements and provides operational efficiencies. This provides an individual budget for each Service of c £1.1m over 5yrs (incl maintenance & support), and £1.25m over 7yr period. Bids that exceed these budgetary ranges may be disqualified from the procurement process. The Council and NFRA also reserve the right to only award a contract for one service if a bid exceeds a services capital budget element. Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for CSW-JETS is: www.csw-jets.co.uk Registration and use of CSW-JETS is free. All correspondence or clarifications relating to this procurement must be via the CSWJETS correspondence function. If you are having trouble registering with CSW-JETS please email us at: procurement@warwickshire.gov.uk Providers must register on CSW-JETS and express an interest in this project and be able to correspond with us about this procurement.