Beacon Case Managed Victim Services

Tender description

The Police and Crime Commissioner for Hertfordshire is engaging the market in regards to an anticipated tender opportunity for Beacon Case Managed Victim Services for victims of crime within the county of Hertfordshire. The Authority is open to supplier questions in relation to this opportunity, the Authority also intend to hold a supplier engagement event. The Beacon Case Managed Service will be available to all victims of crime regardless of when the crime was committed or whether the crime has been reported. Individuals will be supported on the journey to recovery by case managed support dependent on the individual’s needs and wishes. The service offered and expertise available will focus on specialist provision to victims of fraud, victims of stalking, victims of sexual and domestic abuse, victims aged under 18 years old, and other victims entitled to ‘Enhanced Rights’ under the VCoP. Lot 1: The Police and Crime Commissioner for Hertfordshire is engaging the market in regards to an anticipated tender opportunity for Beacon Case Managed Victim Services for victims of crime within the county of Hertfordshire. The Authority is open to supplier questions in relation to this opportunity, the Authority also intend to hold a supplier engagement event. The Beacon Case Managed Victim Service will be available to all victims of crime regardless of when the crime was committed or whether the crime has been reported. Individuals will be supported on the journey to recovery by case managed support dependent on the individual’s needs and wishes. The service offered and expertise available will focus on specialist provision to victims of fraud, victims of stalking, victims of sexual and domestic abuse, victims aged under 18 years old, and other victims entitled to ‘Enhanced Rights’ under the VCoP. The service will provide organisational expertise in supporting victims of crime to both cope with the immediate impact of crime and to recover over the long term that includes, but is not limited to: in-depth needs assessment, creation of a support plan, emotional and practical support and advocacy. All service requirements will be detailed in a comprehensive Service Specification, which will be released with the Invitation to tender. This is a single service specification which will not be split into LOTS. Anticipated engagement event date: Supplier Engagement dates are subject to change; formal invitations will be sent closer to the event date; Event 1: Beacon Case managed Services: 9th September 2021, am 2.5 hour session If deemed necessary though engagement of this PIN a second event on ‘How to Tender’ can be facilitated. Event 2: ‘How to Tender’ 9th September 2021, pm 1.5-hour session. Instructions to bidder For the engagement events: Subject to change and COVID related restrictions: You will be invited to attend an on-line Teams meeting where the Authority will host the supplier engagement events Please ensure you express interest in the PIN, and send a message via the portal confirming attendance, so formal invites can be shared. Please confirm the number of attendees and their email addresses. Joining instructions and an agenda of the day will be issued before the event. Additional information: For the engagement events: You will be invited to attend an on-line Teams meeting where the Authority will host the supplier engagement events Please ensure you express interest in the PIN, and send a message via the portal confirming attendance, so formal invites can be shared. Please confirm the number of attendees and their email addresses.