ONLINE COUNSELLING SERVICES FOR 11 - 18 YEAR OLDS IN NHS LEICESTER, LEICESTERSHIRE & RUTLAND CLINICAL COMMISSIONING GROUPs (CCG

Tender description

Mental health Lot 1: The online counselling service will provide children and young people (C&YP) from the ages 11-18 years old resident and registered with a GP in Leicestershire County, Leicester City and Rutland who are experiencing emotional and or mental wellbeing/ mental health issues with direct access to friendly safe information, support and advice, including: • access to web chat, • one to one chat sessions, • email correspondence, • Easy to use website for information and articles, • An online one-to-one counselling service which is delivered via instant messaging, • live chat session with trained counsellors according to each client's needs in an age-appropriate way, • a secondary intervention of signposting to other local and national agencies for ongoing support, advice and information to address client's needs. Lot 1: The online counselling service will provide children and young people (C&YP) from the ages 11-18 years old resident and registered with a GP in Leicestershire County, Leicester City and Rutland who are experiencing emotional and or mental wellbeing/ mental health issues with direct access to friendly safe information, support and advice, including: • access to web chat, • one to one chat sessions, • email correspondence, • Easy to use website for information and articles, • An online one-to-one counselling service which is delivered via instant messaging, • live chat session with trained counsellors according to each client's needs in an age-appropriate way, • a secondary intervention of signposting to other local and national agencies for ongoing support, advice and information to address client's needs.