ISHA-Out of Hours Call Centre
Details
- Topic
- Call centre
- Published
- 19 January 2021
- Submission
- 22 February 2021
- Source
- uk:contracts_finder
Tender description
The contract is for the provision of Out of Hours call centre services for residential properties owned and managed by Islington and Shoreditch Housing Association. It is intended that the contract will commence in July 2021 and, subject to annual reviews, run for a period of three years with the option for renewal, as decided by ISHA, for an extension of up to a further one year and then an additional one year, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the contract is therefore five years.
Timeline
- Completed: Tender published19 January 2021Current notice
- Completed: Submission date22 February 2021
About the buyer
Islington and Shoreditch Housing Association is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@islington-and-shoreditch-housing-association.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@islington-and-shoreditch-housing-association.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@islington-and-shoreditch-housing-association.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@islington-and-shoreditch-housing-association.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@islington-and-shoreditch-housing-association.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@islington-and-shoreditch-housing-association.gov |
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