ID 3283845 DfE - Invest NI -Configuration of Microsoft 365 SharePoint as an Enterprise Content Management Solutions (ECM) Implementation Services, Add-ons and Support

Tender description

Invest NI require the configuration of their existing Microsoft 365 as a core Enterprise Content Management solution to replace its current EDRMS Meridio and other legacy shared drives. The Contractor will be responsible for: • Providing implementation services (design, supply, installation, implementation, migration, configuration and testing of the solution), add-ons (if applicable) and support that meet the requirements of Invest NI as detailed in this specification. • Configuration and implementation of records management processes and workflows. • Redesign of information architecture and security model. • Ensuring the solution implemented is efficient, secure and effective to get the best use of the implemented technology. • Ensuring data can be made accessible outside of UK and European Economic Area (EEA) in a secure manner in compliance with GDPR. • Provision of detailed documentation to Invest NI describing the configuration of the solution. • Providing industry expertise to Invest NI and keeping abreast of technology changes over the contract period. • The provision of admin and super user training to enable effective management and usage of the solution; and • The provision of maintenance and support for the solution throughout the life of the contract. Tenderers should refer to the document entitled “ID 3283845 –Schedule 1 – Specification Schedule” for full details of Invest NI’s requirement.