TD1526 - Framework for Standard Home Care Services

Tender description

The Council is requesting bids for Service Providers to be awarded a place on a framework to provide Standard Home Care (domiciliary care) Services. NOTE - this is a re-opening of the Framework that was originally awarded across 4 Lots on 2021. Overview of Requirement Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.” Customers of Home Care Services will: • Be residents of Derby City • Be over the age of 18 years • Have eligible care or support needs as defined by the Council • Require Home Care as defined above Tenderers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. Tenderers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid. Where a Tenderer is waiting for a rating from the CQC for the delivery of personal care from the CQC, they can still submit a bid. If subsequently the rating is ‘Inadequate’, then the service Provider will be required to provide an action plan that is satisfactory to the Council that will address all the concerns raised by the CQC within a timescale agreed with the Council. Value The potential framework value is £62,706,904.62 over four years. Framework Lots The framework is split into four geographical Lots. The Council intends is re-opening the framework to secure additional capacity in the following Lots: Lot 3 – East Locality = Two Service Providers Lot 4 – South Locality = Two Service Providers The Council now requires additional capacity in Lots 3 and 4 and intends to appoint up to two further Service Providers in each of those Lots. Existing providers in Lots 1 and 2 will be considered, however will not be permitted to be awarded any more than a maximum of two lots when taking into account all four Lots. A Tenderer can only be awarded a maximum of two Lots. Existing Providers may only bid if they currently hold less than two Lots on the Framework. Fees The Council has a set a maximum hourly rate for the provision of Home Care services as part of its Fee structure. Tenderers must confirm that they accept this Fee structure as part of their Tender response. Details are in the ITT. The Framework for successful tenderers in this re-opening stage will start on the 1st April 2024 and last until 12th September 2025. Further details are provided in the tender document. Keywords: Community, Home Care, People - Adults