Provision of AMEX (American Express) Services

Tender description

Procurement of AMEX services to accept and process American Express credit card transactions. DVLA requires AMEX to support Electronic Vehicle Licencing (EVL) Web for online transactions and EVL Agent for Contact Centre transactions where the cardholder is not present, these transactions should be authorised and card payments processed. Payments must be processed via 3D Secure Authentication where applicable and payments must be surcharged where applicable. Lot 1: Procurement of AMEX services to accept and process American Express credit card transactions. DVLA requires AMEX to support Electronic Vehicle Licencing (EVL) Web for online transactions and EVL Agent for Contact Centre transactions where the cardholder is not present, these transactions should be authorised and card payments processed. Payments must be processed via 3D Secure Authentication where applicable and payments must be surcharged where applicable. Additional information: Contract start date 9th June 2021 and will remain in effect for a period of five (5) years ("Initial Term") and shall continue after the Initial Term automatically and indefinitely unless and until terminated by either party giving to the other not less than one hundred and eighty (180) days prior written notice of termination so as to terminate at any time on or after the end of the Initial Term, or otherwise in accordance with the terms of this Agreement. Contract value and duration £3.4 million over 5 years.