Public Health Northamptonshire Healthwatch

Tender description

Public Health Northamptonshire is seeking to appoint a Provider to deliver its local Healthwatch service in Northamptonshire for 02 Years. Healthwatch Northamptonshire is the county's local and independent health and social care consumer champion. One of its key roles is to inform and influence improvements within the health and social care system, both at a local and national level, based on consumer feedback and experience. The aim of the local Healthwatch service is to provide a strong, independent public champion within Northamptonshire and to ensure that the views and experiences of service users drive improvements across the health and social care sector. The core objectives of this contract are to deliver the following local Healthwatch statutory duties (Health and Social Care Act 2012): Provide advice and information to the public about access to local care services and about choices available with respect to those services; Promote and support the involvement of local people (see section 9) in the commissioning, provision and scrutiny of local care services; Obtain the views of people about their need for and experience of local care services; Present the views of the public through the production of reports and recommendations about how local care services could or ought to be improved; Share this information with both local commissioners and providers and, when appropriate, national bodies such as Healthwatch England and Care Quality Commission, to have a positive impact on the standards of provision of local care services; Assist Healthwatch England to enable it to carry out its functions effectively, efficiently and economically. The Light Touch Regime (LTR) applies to the Services under this Contract, as per Public Contracts Regulations 2015.