NHS Wales Performers and Pharmacy List

Tender description

The Medical Performers List (MPL), Ophthalmic Performers List (OPL), Dental Performers List (DPL) and All Wales Pharmacy Database (AWPD) record the eligibility of performers in Wales to provide NHS services in each of the disciplines named above. In addition, they record the details of the performers employer organisations i.e. those that hold contracts to provide NHS primary care services to Health Boards e.g. GP, dental and ophthalmic practices and community pharmacies). Applications for inclusion in the lists, maintenance of the lists and maintenance of contracted providers (contractors) information is managed on behalf of Health Boards by the NHS Wales Shared Services Partnership (NWSSP), Primary Care Services division (PCS). A legacy IT solution currently underpins this process. Lot 1: This procurement seeks the provision of a replacement Performers List system that offers a sustainable electronic platform driven by user self-service with integration of processes between applicants, performers, contractors, Primary Care Services and Health Boards. The solution will also inform new payment system which needs to meet legislation and standards as well as links to other dependent services within NWSSP, Welsh Government and other external bodies. The National Health Service (Performers Lists) (Wales) Regulations 2004 (“the 2004 Regulations”) and The NHS (General Ophthalmic Services) Regulations 1986 confer powers on Local Health Boards in Wales to ensure that GPs, Dentists and Opticians are suitable to undertake clinical services and protect patients from those who are not suitable, or whose efficiency to perform those services may be impaired. The following are some essential characteristics of the requirement. The solution must:- - Manage the process of on-boarding and accrediting primary care performers and contractors. - Manage the lifecycle of performers and contractors with an emphasis on self service. - Meet open architecture standards in order to interface with solutions that depend on primary care performer and contractor information. - Drive paperless or paper-light processes. - Monitor service delivery against SLA provisions. - Deliver flexible reporting functionality with an emphasis on user-configurable self-service reporting for stakeholders. - Cater for data migration from the existing system. - Meet defined availability, capacity and change criteria. - Meet defined incident management criteria. - Meet relevant IT Security and Information Governance standards. - Service availability to be 365 days per year, 24 hours per day. - A bi-lingual platform for Welsh and English to comply with the Welsh Language Act 1993. - Indicative pricing will also be requested as part of this pre-market engagement. Additional information: This contract will cover the following organisations: NHS Wales Shared Service Partnership on behalf of: Aneurin Bevan University Health Board. Betsi Cadwaladr University Health Board. Cwm Taf Morgannwg University Health Board. Cardiff & Vale University Health Board. Hywel Dda University Health Board. Powys Teaching Health Board Swansea Bay University Health Board.