Consultant Connect

Tender description

Consultant Connect provides a digital platform to enable both a telephone based and clinically secure photo messaging application for Clinical Advice & Guidance service. It primarily uses an App to allow GPs to connect with a consultant or other healthcare professional in a timely manner. NCL CCG wishes to continue the existing Consultant Connect pilot established in the boroughs in Barnet and Enfield. The extension will allow the roll out of the service to the remaining boroughs of NCL CCG. This will allow all stakeholders to experience the service. Feedback from all stakeholders will allow the development of a specification ahead of market testing for 2022/23 Lot 1: Consultant Connect provides a digital platform to enable both a telephone based and clinically secure photo messaging application for Clinical Advice & Guidance service. It primarily uses an App to allow GPs to connect with a consultant or other healthcare professional in a timely manner. NCL CCG currently holds a contract with Consultant Connect that covers the borough of Enfield until 31st March 2022. The service also operates as a pilot in Barnet with NHS England funding. The CCG intends to roll the service to cover the boroughs of Camden, Haringey and Islington. This intention will expand the current pilot until 31st March 2022. This will inform a NCL wide specification that the CCG can use to undertake a full market test prior to April 2022. Therefore the CCG wishes to make a direct contract award under Regulation 32 of the Public Contracts Regulations 2015, on the grounds set out in Regulation 32(2)(b)(ii) (competition being absent for technical reasons). No other organisation can offer a comprehensive range of acute, community and mental health specialties that are facilitated locally but backed up by a wider national network on NHS clinicians, to ensure reliability in terms of connectivity and service coverage.