Oracle Legacy Products Support

Tender description

Scottish Water currently has a large ULA Support agreement with Oracle that provides support and maintenance services on a significant number of legacy products within our on-premise IT estate. Scottish Water have recently completed a Technology Refresh programme that has de-risked our IT estate and upgraded many of our core business applications to new solutions in the cloud. Due to this Scottish Water no longer require support for the majority our Oracle legacy products. However Scottish Water does require support and maintenance for a small number of legacy products that we need to maintain until the remainder of our IT estate is upgraded. Scottish Water is looking to procure a new support and maintenance service for the remaining legacy products which include but are not limited to WebLogic and OBIEE. Depending on the progress of ongoing projects, Scottish Water may also require support and maintenance services for Oracle on-premise databases, Peoplesoft HCM, SOA and BPM. Lot 1: Scottish Water has a ULA Support agreement with Oracle providing support & maintenance services on legacy products within our IT estate. Scottish Water no longer require support for most of our Oracle legacy products but does require support & maintenance for a small number of legacy products until the remainder of our IT estate is upgraded. Scottish Water is looking to procure a new support & maintenance service for these legacy products which include WebLogic and OBIEE. Scottish Water is looking for a high quality support service that will deliver excellent customer experience and ensure that the remaining legacy products can operate effectively and efficiently until Scottish Water are able to replace or upgrade the applications using these products during our next regulatory period. Scottish Water are looking for the support service to be delivered by a vendor that demonstrates a proven track record supporting Oracle legacy products with no or minimal business disruption. Additional information: The Tender documents can also be accessed by logging in through the Scottish Water Delta e-sourcing webpage https://scottishwater.delta-esourcing.com/ and through the response manager section using the following access code. Tender Access Code: C34H4W4UZ6