Awarded contract

Microsoft Direct Routing and Cloud Contact Centre

Details

Buyer: Crown Office and Procurator Fiscal Service
Supplier(s): Gamma Telecom LTD
Value: GBP 712,800
Topic: IP telephone services
Published: 10 June 2021
Source: uk:public_contracts_scotland

Tender description

This is a contract award through the Yorkshire Purchasing Organisation Goods and Services Framework for Network Connectivity and Telecommunications Solutions (00976) Lot 6 – Communications Services for an integrated Microsoft Direct Routing Solution with Cloud Contact Centre capability. The solution includes Cirrus Response contact centre and CloudUCX to utilise Microsoft Teams for external and internal calls.

Timeline

Completed: Award date8 June 2021
Completed: Award published10 June 2021
Current notice

About the buyer

Crown Office and Procurator Fiscal Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

64215000 · IP telephone services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@crown-office-and-procurator-fiscal-service.gov
Commercial Director	+44 •••• ••••••	••••••••@crown-office-and-procurator-fiscal-service.gov
Procurement Manager	+44 •••• ••••••	••••••••@crown-office-and-procurator-fiscal-service.gov
Category Lead	+44 •••• ••••••	••••••••@crown-office-and-procurator-fiscal-service.gov
Senior Buyer	+44 •••• ••••••	••••••••@crown-office-and-procurator-fiscal-service.gov
Contracts Manager	+44 •••• ••••••	••••••••@crown-office-and-procurator-fiscal-service.gov