Lone Worker, Radios and Alarms

Tender description

This contract is for the maintenance, service, repair and emergency call out agreement to the following system: • Lone Worker Safety System The contract specification should be used as a minimum requirement, and any additional recommended works should be agreed between NIBSC and the service provider. The specification will cover the entire system, and a current equipment list will be attached to this specification if applicable. (Equipment List attached Yes/No, delete as applicable) The Services required are: • Annual site/service visits - to carry out routine and planned preventative maintenance (PPM) to include two visits per year. (Completed certificates/service sheets of examination to confirm this) • Telephone Support Available - 24/7 telephone response by Technical Support, and must be within 2 hours of receipt of phone call from NIBSC. • Emergency Call Outs - Attendance on site for emergency repairs/fault diagnosis should be within 2 working days of notification of emergency.