Job Matching Pilot

Tender description

The Problem Space and User Needs "How might Technology support job seekers in trying something different. Your service should help with some or all of the challenges that job seekers face in finding jobs they may have not done before" Our recent research has identified the following key steps that are particular problem areas for job seekers. You may want to consider all or some of these areas as part of your response. The solutions would work as a number of independent services that we can use to help job seekers in addition to the Universal Credit (UC) service (not integrated into UC). Planning Some job seekers whose plans are disrupted due to the current climate, may struggle to work out: • How to get to where they want to be • What they want to do next • Who can help them • What they can do realistically • What job will fit with what's important to them including their work and life goals. As a result, they can feel stuck, overwhelmed and demotivated. Searching Some job seekers who may not be familiar with job search or have exhausted their options for some types of jobs, may struggle to work out: • Where else to search for available jobs • What other jobs to search for • What they can do differently when applying • If they are completing the application correctly • What else can they do • Who can help them • Where to find the right support including training and up-skilling. As a result, they feel stuck and frustrated in their job search and may miss out on opportunities that might be suitable to them. Applying Job seekers are not always sure: • If they can do the identified job which is different to their old job • If it's the right job for them • How it fits with their wider work life goals and aspirations As a result, job seekers may miss out on opportunities that might be a good fit for them. This RFI document forms part of the market engagement activity to understand how technology might support job seekers in trying something different. Please note the deadline for completing and returning this RFI document is Friday 11th June 2021 Responses to this document, and all other communications, queries and questions relating to this market engagement stage, must be sent via the email address: Dai.Hillier@dwp.gov.uk Information supplied in response to this RFI, and any discussions throughout the duration of the market engagement process, will not be subject to formal evaluation or scoring. To maximise the benefits from the market engagement, recipients are encouraged to participate and be as open and detailed in their responses as possible. This is not a shortlisting process and will not prejudice any future competitive exercise. This is NOT a formal application form for funding from DWP. DWP will use this information to consider whether there are organisations willing and able to compete for inclusion in the pilot. DWP may issue a further RFI document or undertake further engagement to support the development of the pilot