Victim Support Services for West Mercia PCC

Tender description

Commissioning of support services for victims of crime for West Mercia PCC. Lot 1: Under section 143 of the Anti-social Behaviour, Crime and Policing Act 2014, Police and Crime Commissioner’s (PCC’s) were given wide ranging powers to commission or provide victim services and are able to use Ministry of Justice (MoJ) annual grant funding to do this. In 2018, the existing victim service model was re-designed, seeking to make improvements to the provision of services which support victims of crime, and as such, the Victim Advice Line (VAL) was created. The Victim Advice Line is a single point of contact for all victims of crime in West Mercia, which is hosted by the Police but remains independent in terms of service delivery. An initial contract was commissioned for a 3 year period, where face to face support for victims of crime is provided. The Commissioner is currently reviewing arrangements for the provision of its services to support victims of crime and as a result is conducting some early market engagement activity, to assist with informing the future direction of services. The Commissioner is issuing this Prior Information Notice (PIN) with a view to establishing the scale and capability of the market to provide these services. Additional information: Please note: The main area of work is within the West Mercia Policing area, comprising of: Herefordshire, Shropshire, Telford and Wrekin and Worcestershire