Housing First Flexible Support

Tender description

The Housing First Flexible Support commission aims to provide a high-quality, pilot housing first support service project to individuals who have been provided with a permanent tenancy through Housing First Programme within the Lower Nithsdale area of Dumfries & Galloway. The aim of the service will be to reduce repeat homelessness for a small number of service users who have multiple complex needs and struggle to maintain temporary or permanent accommodation. The support model will be first and foremost a model of support that is relationship based, unconditional and ‘portable’, and crucially, ‘person-led, not system-led’: flexing to deliver what people want or need and not what processes demand. The service will be responsible for the day-to-day operations of the Pilot Housing First Support and must work cooperatively and collaboratively with the housing provider, Housing Options and Homeless Service and other key partners to provide a holistic service to those accessing the service. The Pilot project will be overseen by a multi-agency Housing First Steering Group and the Service Provider will work with and report to this group. The service provision must adhere and show fidelity to the seven key principles of Housing First: - People have a right to a home; - Flexible support is provided for as long as it is needed; - Housing and support are separated; - Individuals have choice and control; - An active engagement approach is used; - The service is based on people’s strengths, goals and aspirations; - A harm reduction approach is used. The service will be delivered from 1st August 2021 for a period of 2 years