Expired contract

GB-Solihull: Customer Survey System

Details

Value
GBP 90,000
Duration
2 years
Topic
Customer satisfaction survey
Published
20 May 2021

Tender description

Platform Housing requires a customer survey system which doesn't just drive customer feedback but also provides actionable insight to allow Platform to address any identified failings. The solution must be truly omni-channel, being able to provide only a few feedback route i.e. email and text message, just won't be satisfactory.

Timeline

  1. Completed: Award date14 May 2021
  2. Completed: Award published20 May 2021
    Current notice
  3. Completed: Contract expiry date31 May 2023

About the buyer

Platform Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79342311 · Customer satisfaction survey

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related buyers

Buyers similar to Platform Housing Group.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.