Digital Care Management System

Tender description

Provider Services require a digital care management solution to be implemented in all services including residential homes, supported living, residential replacement care (respite), and day services. Staffordshire County Council also have a dormant CQC registration for domiciliary care and intend to make this an active service in the future, so will require the chosen solution to be future proofed to support this when the business is ready. The solution must be cloud based, with the ability to be accessed from any SCC device with an internet connection. The solution must meet requirements for CQC regulated services, including meeting the guidance issued by CQC in September 2020. Lot 1: Provider Services require a digital care management solution to be implemented in all services including residential homes, supported living, residential replacement care (respite), and day services. Staffordshire County Council also have a dormant CQC registration for domiciliary care and intend to make this an active service in the future, so will require the chosen solution to be future proofed to support this when the business is ready. The solution must be cloud based, with the ability to be accessed from any SCC device with an internet connection. The solution must meet requirements for CQC regulated services, including meeting the guidance issued by CQC in September 2020.