HAC5699 CCTV Operators

Tender description

The Mayor and Burgesses of the London Borough of Tower Hamlets intend to enter into a contract with Charter Security Limited, in respect of the service described below. The contract term will be 2 years. The council works with the Metropolitan Police, Registered Social Landlords (RSLs) and other law enforcement agencies to monitor public space CCTV in the borough and support civil and criminal proceedings. It provides a CCTV service with around 350 cameras operating throughout the borough for a broad range of purposes and across a range of services. These are mainly centred on Community Safety, Public Realm and Licensing and are serviced by a 24hr CCTV control suite located in Mulberry Place with 70 cameras on view at any given time. The service is tasked with visually monitoring the public space and enabling a proportionate response to incidents as they occur. This can relate to street crime, vehicle theft, drug or traffic offences, anti-social behaviour, dangerous conditions and/or a major incident. Lot 1: This service provides CCTV operators and supervisors for 24/7 operation of the CCTV system.