DIGITAL THERAPY PROVISION AT LANCASTER UNIVERISTY

Tender description

The University is inviting tenders on for an external provider as part of a joined-up approach to provide flexible top-up out of hours online counselling/therapy provision. Lancaster University's Counselling and Mental Health Service is made up of approximately 13.0 FTE staff. The team includes a Head of Service, a Deputy Head of Service/Clinical Lead, Counsellors, Mental Health Practitioners and College Wellbeing Officers. A small admin team supports the service and manages the tracking and scheduling of the support for students. The service operates between the hours of 9am - 5pm Monday to Friday, with support focused on times of peak demand during University term time. The student population is circa 16,000 and 12% of the student body typically access the University's Counselling and Mental Health Service. At peak times students are having to wait 5-6 weeks for appointments with over 100 students sitting on this waiting list.