Closed tender

CEFAS21-63 RFQ Analytical Servicing Contract- Weymouth

Details

Value
GBP 77,662
Topic
Repair and maintenance services of measuring, testing and checking apparatus
Published
7 May 2021
Submission
14 May 2021

Tender description

The service contract is to provide technical support to cover all instruments listed in Annex A and must include: 1. Maintenance service to include annual on-site Preventive Maintenance (including parts, labour, travel and expenses) 2. On-site repair services, including 2.1 Unlimited on-site troubleshooting and repair visits (including travel and labour) 2.2 Parts, consumables and supplies required for repair, including detector lamps 2.3 Provision of appropriate loan unit (if available) if on-site repair is impractical 2.4 Response time as on-site within two working days or less of the fault being logged. 3. Other services: 3.1 Hardware and software telephone/email support within 24 hrs 3.2 Firmware upgrades 3.3 Option for software upgrades 3.4 Statement on the origin (e.g. manufacturer or generic supplier) of parts and consumables to be used for repair/maintenance.

Timeline

  1. Completed: Tender published7 May 2021
    Current notice
  2. Completed: Submission date14 May 2021

About the buyer

Department for Environment, Food & Rural Affairs (DEFRA) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 50410000 · Repair and maintenance services of measuring, testing and checking apparatus

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