WP1942 - Digital Capability for Urgent DDaT Requirements

Tender description

Summary of the work Following on from the success of WP1701-03 and WP1810-13 that provided urgent DDaT resource across Government. GDS requires a new supplier to work on time-constrained DDaT projects. The new contracts will continue to provide teams, or resources to supplement existing teams for Departments and ALBs. Expected Contract Length 24 months Latest start date Monday 19 July 2021 Budget Range There is no commitment to minimum spend over the term of the contract. The maximum spend under the contract will be £4 million Why the Work is Being Done There is a need for a flexible supplier to respond to urgent requests received by GDS from departments. Enable departments to access the market for support in delivering urgent digital projects where resources are required within 5-10 working days. We expect this contract to fulfil three types of need: Resource to supplement teams on urgent projects Agile Multidisciplinary Teams Specialist services (e.g. Data Science, GOV.UK content & Domain Knowledge) Core capabilities for the proposed contract would be: ● user experience and design ● performance analysis and data ● service delivery ● software development ● user research This contract will allow time-critical work to commence while alternative arrangements are made. Problem to Be Solved UK Government needs access at short notice to resources that can design, build, and deliver digital services. We are looking at placing teams within two weeks to deliver digital outcomes. Who Are the Users As a Department/ALB, I need to run discoveries and develop digital services to design, build and run services within 5-10 working days. I may need a full team, or a number of staff to complement a team I have. Early Market Engagement We held a pre-tender market engagement in conjunction with CCS on 10/12/20; https://drive.google.com/file/d/1oXJpJVnKlljwQIk52dlZSTb1bLXXy2tS/view?usp=sharing Please also see link to Q&A in relation to this; https://docs.google.com/spreadsheets/d/1C-14vxUGaE0f1F5A245pqcb2GgwpIYfX0rVHM-_HzOQ/edit?usp=sharing Work Already Done Projects will be at various stages and suppliers will be briefed relative to specific statements of work. This is the third series of similar contracts for resourcing in this space. Links to previously let contracts, WP1701-03, WP1810-13, below; https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/9395 - https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/9676 - https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/9779 - https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/11781 - https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/12297 - https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/12752 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/13374 Existing Team The supplier will work with Government Departments & ALBs from a range of disciplines, including architecture, security, policy, service and product management, finance, and delivery management. Knowledge transfer back into HMG will be required to enable HMG to improve internal capability to build and support the services. Where required in the development cycle, collaboration with other suppliers may be necessary. This contract will not prevent us from using other commercial arrangements, including using capability contracts, to pull together a team from a range of suppliers. Current Phase Not started Skills & Experience • In your own words what are the key considerations for delivering on a capability and capacity contract such as this? • In your own words what are the key considerations for delivering on a capability and capacity contract such as this? • How do you allocate resources based on uncertain demand? Describe you business model/how do you resource teams • How do you ensure compliance with General Data Protection Regulation (GDPR) and other policies and procedures when delivering an outcome? • Evidence how your organisation look to deliver value-add above delivering an outcome? • Describe your approach to maintaining standards whilst delivering at pace • Describe your approach to working with GDS on this contract and how you'd look to engage with Government Departments to understand outcomes and deliverables. Nice to Haves How does your organisation look to nurture and evidence social value? Work Location The supplier will work with Government Departments & ALBs from a range of disciplines, including architecture, security, policy, service and product management, finance, and delivery management. Knowledge transfer back into HMG will be required to enable HMG to improve internal capability to build and support the services. Where required in the development cycle, collaboration with other suppliers may be necessary. This contract will not prevent us from using other commercial arrangements, including using capability contracts, to pull together a team from a range of suppliers. Working Arrangments The supplier will work with Government Departments & ALBs from a range of disciplines, including architecture, security, policy, service and product management, finance, and delivery management. Knowledge transfer back into HMG will be required to enable HMG to improve internal capability to build and support the services. Where required in the development cycle, collaboration with other suppliers may be necessary. This contract will not prevent us from using other commercial arrangements, including using capability contracts, to pull together a team from a range of suppliers. Security Clearance Resources are likely to be required to be security cleared. Most projects will require BPSS and smaller number SC/or above. If not held, resources must meet the criteria and go through the process at the cost of the Supplier. GDS is willing to sponsor supplier staff through the clearance process. Additional T&Cs All expenses must be pre-agreed with between the parties and must comply with the Cabinet Office (CO) Travel and Subsistence (T&S) Policy. All vendors are obliged to provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of GDPR and ensures the protection of the rights of data subjects. For further information please see the Information Commissioner's Office website:https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/ No. of Suppliers to Evaluate 5 Proposal Criteria • Your approach to rapidly deploying a team • Your approach to deploying multiple teams at once • Your approach to building multi-disciplinary teams • Your approach to sourcing security cleared staff, and your approach to getting staff security clearance • Your understanding of the Digital Service Standard and Government Design Principles • Your approach to deploying blended resource across established DDaT teams • Your ability to evidence where value has been added to projects you have worked on • Your approach to managing conflict resolution (resources, stakeholders) • Your approach to managing Departmental expectations regards key skills/experience • Your approach to dealing with multiple stakeholders (skill and seniority) and managing expectations • Your approach to dealing with cross-department projects with collective outputs and blended delivery teams • Your approach to working at a national/regional level • Your approach to remote working Cultural Fit Criteria • Your approach to embedding a team quickly within organisations with differing cultures • Your approach to working with the public sector • Your approach to Data Protection compliance • Your approach to pastoral care of core or subcontractor resource • Your ability to align with public sector values • Your approach to social responsibility • User-centricity - How you champion the value of user research, user-centred design, and evidence-based decision making • Continuous Improvement - Reinforce a culture of continuous improvement and iteration in all teams Payment Approach Time and materials Assessment Method • Case study • Work history • Presentation Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers No questions have been answered yet.