Awarded contract

Hindhead Tunnel Switches Maintenance

Details

Buyer: National Highways Limited
Supplier(s): NTT DATA UK LIMITED
Value: GBP 85,843.91
Duration: 7 years
Topic: Maintenance and repair of data network equipment
Published: 13 April 2021
Source: uk:contracts_finder

Tender description

The Provider will: - Provide 24/7 monitoring and alarm response - Provide 24/7 maintenance with an SC-cleared onsite engineer within the agreed 4 hour SLA - Carry out back office activity, including call handling, ensuring asset register is updated, and access to Manage Centre Portal - Provide quarterly service reports, focusing on software version upgrades, MACDs, Patches, and SLA achievement - Carry out repairs if instructed by The Contracting Authority within the agreed 4 hour SLA - Carry out emergency repairs within the agreed 4 hour SLA

Timeline

Completed: Award date31 March 2021
Completed: Award published13 April 2021
Current notice
Next: Contract expiry date1 April 2028in 2 years

About the buyer

National Highways Limited is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

50312300 · Maintenance and repair of data network equipment

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@national-highways-limited.gov
Commercial Director	+44 •••• ••••••	••••••••@national-highways-limited.gov
Procurement Manager	+44 •••• ••••••	••••••••@national-highways-limited.gov
Category Lead	+44 •••• ••••••	••••••••@national-highways-limited.gov
Senior Buyer	+44 •••• ••••••	••••••••@national-highways-limited.gov
Contracts Manager	+44 •••• ••••••	••••••••@national-highways-limited.gov