BHCC MH No Second Night Out

Tender description

This contract is for the provision of a No Second Night Out Service; a rapid assessment service for homeless people who have been found rough sleeping in Brighton & Hove for the first time. The service will provide a 24-hour accommodation-based assessment and support service. The service will operate 24 hours a day 7 days a week, 365 days a year. The service will provide a minimum of 35 and a maximum of 50 bed spaces. The award of the contract is contingent on securing MHCLG funding. Lot 1: The Service Provider will take referrals for individuals who have been found rough sleeping in Brighton & Hove for the first time from Street Outreach Service only. Client data will be managed through the Bthink IT system. The service will offer a flexible but clear referral process which allows placements to be made on the spot (including out of hours) if a vacancy is available. The Service Provider will work with Housing Options to ensure all clients have a Personal Housing Plan. The Provider shall work with partner agencies (including offering outreach) to facilitate the initial assessment interview and the transition of the Service User into the Service. The service must not operate a blanket exclusion policy to any client group. Any exclusion will be on a case by case basis with an agreed review period to allow for modified behaviour and clear communication to outreach or other referral agent and the client. The Provider must provide clear reasons to the referrer for the reasons relating to a referral being declined by the service.