Awarded contract

Telephone operator services

Details

Value
EUR 4,950,500
Topic
Dedicated-business telephone network services
Published
30 March 2021

Tender description

The provision of business process outsourcing, operations skilled workforce and operational management for contact tracing centres. Contact tracing services: management and delivery of non-clinical call 3s as part of national contact tracing services for the HSE. Service capacity to be provided up to 100 full-time equivalents. Support the CMP to develop a more robust contact centre management structure and provide CTC operations management and support roles to augment existing HSE and CPL roles, across the 6 HSE CTCs.

Timeline

  1. Completed: Award date17 December 2020
  2. Completed: Award published30 March 2021
    Current notice

About the buyer

Health Service Executive (HSE) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 64214000 · Dedicated-business telephone network services
  • 79510000 · Telephone-answering services
  • 79511000 · Telephone operator services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

3 similar open tenders

See more open tenders related to Telephone operator services.

Explore all open tenders

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.