Telephone operator services
Details
- Supplier(s)
- Abtran Unlimited Company
- Value
- €4,950,500
- Topic
- Dedicated-business telephone network services
- Published
- 30 March 2021
- Source
- TedNotices
Tender description
The provision of business process outsourcing, operations skilled workforce and operational management for contact tracing centres. Contact tracing services: management and delivery of non-clinical call 3s as part of national contact tracing services for the HSE. Service capacity to be provided up to 100 full-time equivalents. Support the CMP to develop a more robust contact centre management structure and provide CTC operations management and support roles to augment existing HSE and CPL roles, across the 6 HSE CTCs.
Timeline
- Completed: Award date17 December 2020
- Completed: Award published30 March 2021Current notice
About the buyer
Health Service Executive (HSE) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 64214000 · Dedicated-business telephone network services
- 79510000 · Telephone-answering services
- 79511000 · Telephone operator services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@health-service-executive-hse.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@health-service-executive-hse.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@health-service-executive-hse.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@health-service-executive-hse.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@health-service-executive-hse.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@health-service-executive-hse.gov |
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