Expired contract

WP3652 - Unified Support Agreement

Details

Buyer: Walsall Metropolitan Borough Council
Supplier(s): Microsoft Ltd
Value: £132,501.5
Duration: 1 year
Topic: Information technology services
Published: 15 March 2021
Source: uk:contracts_finder

Tender description

Walsall Council is seeking a single comprehensive modern support solution covering Microsoft cloud platforms. The support agreement shall: • give the Council direct access to Microsoft Support Services which will respond to critical issues within 30 minutes • provide for a Strategic Technical Advisor who will help us to get the most value from our existing and future investment in Microsoft technology • give as needed advisory services • provide on-demand risk assessment tools and education workshops • provide x4 embedded services/proof of concept/pilots during the 12 month agreement

Timeline

Completed: Award date1 March 2021
Completed: Award published15 March 2021
Current notice
Completed: Contract expiry date1 March 2022

About the buyer

Walsall Metropolitan Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@walsall-metropolitan-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@walsall-metropolitan-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@walsall-metropolitan-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@walsall-metropolitan-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@walsall-metropolitan-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@walsall-metropolitan-borough-council.gov