Storage and retrieval services

Tender description

West Lothian Council, the Council, require to establish a framework agreement to appoint a suitably experienced service provider for removal and storage related services for clients of the Council. The duration of the framework agreement will be four (4) years. The framework will run for 3 years originally, with the option to extend for a further 12 months in total. The objectives of the contract are to provide a service which is flexible, customer focused and provides excellent communication links between the parties involved. In some circumstances the Council has a legal duty to provide services to remove and store furniture and personal belongings for clients. The nature of the work will vary depending on the nature of the request to remove and store items but will cover situations such as homelessness, decants for improvement works and other ad-hoc situations such as abandonments and other routine tenancy changes. This lot may be used to move a tenant’s furniture to a more suitable tenancy due to the house being unsuitable due to personal needs. The lot may also be used when the authority needs to decant a tenant to a different property due to remedial or emergency repairs. In these situations, the tenant’s belongings may either be required to be stored or moved to another property dependent on the situation. In the event that belongings are required to be stored in a storage facility, this service will be covered under Lot 1. This lot is for non-residential properties only and will include office buildings, schools, community centres and other location within the authority's property portfolio. The service will include removal of office furniture, including the supply of storage boxes and crates, from authority buildings and transport these to another area of the same building or to a different property.