Facilities management services

Tender description

EEM Ltd on behalf of The ExtraCare Charitable Trust are conducting a restricted 2 stage procurement procedure for the provision of hard and soft facilities management services to ExtraCare's villages and schemes. ExtraCare Charitable Trust are looking to consolidate all of their existing local contracts for repairs, voids, planned works, servicing and compliance into hard and soft facilities contracts commencing 22.2.2021. Soft services will be split into 4 geographical lots and hard services will be awarded to 1 national provider who will be responsible for the call centre provision. In addition to the above described works, ExtraCare Charitable Trust are looking to cover major investment works under this contract and the works will be dictated by the stock condition surveys that are currently being undertaken and will be available at a later date. Priority will be given to schemes and villages that are identified as requiring investment works. EEM Ltd on behalf of The ExtraCare Charitable Trust are conducting a restricted 2 stage procurement procedure for the provision of hard and soft facilities management services to ExtraCare's villages and schemes. ExtraCare Charitable Trust are looking to consolidate all of their existing local contracts for repairs, voids, planned works, servicing and compliance into hard and soft contracts expected to commence on 22.2.2021. Lot 1: Soft services will cover: grounds maintenance, window cleaning, building cleaning and pest control services. Lot 1 will be split into 4 geographical lots as follows: — East Midlands, — West Midlands, — South East, — South West. Stage 1 of the process will be the release of the standard selection questionnaire with additional assessment questions on experience and capability. The estimated date for release of the stage 1 documents is 6.4.2020. Stage 2 of the process will be release of the tender documents to a maximum of 10 organisations for each of the 4 geographical locations covered by the soft services lot and up to a maximum of 10 organisations for hard services that have qualified and scored highest on the selection evaluation criteria in stage 1. This stage will include the release of price documents and method statement assessment questions along with site visits. The estimated date of release for stage 2 is 4.6.2020. This is a prior information notice, to notify interested organisations of a future 2 stage restricted tender opportunity. To register interest in tendering for this opportunity and to receive the stage 1 documents when published please email: amy@eem.org.uk EEM Ltd on behalf of The ExtraCare Charitable Trust are conducting a restricted 2 stage procurement procedure for the provision of hard and soft facilities management services to ExtraCare's villages and schemes. ExtraCare Charitable Trust are looking to consolidate all of their existing local contracts for repairs, voids, planned works, servicing and compliance into hard and soft contracts expected to commence on 22.2.2021. Lot 2: hard services will be awarded to 1 national provider who will be responsible for offering and managing a call centre facility. Hard services will cover: — responsive repairs including emergency out of hours. ExtraCare Charitable Trust require a professionally managed service for responsive repairs and maintenance 24 hours per day, 365 days per year, for all works covered by the contract. The Facilities contractor will be expected to work alongside ExtraCare Charitable Trust to develop a bespoke process for accepting and processing responsive repair requests, — void property works to sales voids, shared ownership and social rented. The facilities contractor will be responsible for bringing properties back to the required standard including new kitchen and bathroom installation where conditions warrant, servicing and minor repairs where required including safety checks, — major planned works as and when required by ExtraCare will cover full property refurbishments and/or part property refurbishment works such as kitchen and bathroom upgrades and ad-hoc bespoke communal requirements such as outdoor scooter storage. — servicing works to gas,heating, electrical, fire detection equipment and systems, water hygiene and safety systems. Servicing and planned preventative maintenance works will be generated and managed through the CAFM system and the facilities contractor will be responsible for undertaking the works at agreed frequencies as identified within each villages requirements sheet and asset lists and generated through the CAFM system. Stage 1 of the process will be the release of the standard selection questionnaire with additional assessment questions on experience and capability. The estimated date for release of the stage 1 documents is 6.4.2020. Stage 2 of the process will be release of the tender documents to a maximum of 10 organisations for each of the 4 geographical locations covered by the soft services lot and up to a maximum of 10 organisations for hard services that have qualified and scored highest on the selection evaluation criteria in stage 1. This stage will include the release of price documents and method statement assessment questions along with site visits. The estimated date of release for stage 2 is 4.6.2020. This is a prior information notice, to notify interested organisations of a future 2 stage restricted tender opportunity. To register interest in tendering for this opportunity and to receive the stage 1 documents when published please email: amy@eem.org.uk