School catering services

Tender description

The Council Offices at Codsall are the administrative headquarters of South Staffordshire Council, who strive to make South Staffordshire a safer and healthier place to live, work and visit with prosperous villages, thriving communities and a high-quality environment. The catering facility provides a service for staff, members, visitors and the public, but as the current period of tenure is reaching its conclusion, it is now time to review the existing operation with a view to further developing its potential, whilst maintaining a high-quality service which is tailored to optimise customer appeal, is consistent and financially viable. The tender project is seeking to appoint a supplier whose initiative and innovation will be welcomed for the provision of service within the existing facilities for the approximately 350 employees working on site, plus elected members, Council visitors and the general public, all of whom have a focus on the introduction of exciting new food concepts to satisfy a wide range of tastes and dietary requirements. The client will require the successful supplier to review the current range of services offered and make recommendations accordingly. The client expects the successful supplier to enable the continued development of catering through the provision of an innovative, healthy food service, with fresh, seasonal, locally sourced ingredients being prepared on-site. The client expects the successful supplier to evidence, through their bid, how they shall support and complement its values and consider the Council’s Sustainable and Ethical Procurement Policy, whilst achieving a high-quality service. The contract offered covers the scope for the provision of all catering services within the offices, which currently includes an all-day dining and café service, all hospitality and free issue requirements. Hospitality will be charged based on consumption and at net food cost. The value of the current contract is circa: 2018: Cash sales: 90 000 GBP Hospitality: 10 000 GBP Total: 100 000 GBP As a Council who are continually seeking ways to improve and develop the ethos and environment for staff, members, visitors and the public, to give them the facilities they deserve and need, any consideration regarding inward capital investment as part of the supplier’s tender submission would be welcomed. The client will require the supplier to look at making this investment within the existing dining areas. The contract being tendered is for 3 years in duration from 1.1.2020 until 31.12.2024 and will operate as a guaranteed performance contract, with the successful supplier offering the Council a guaranteed return/cost per annum for the provision of catering services. Sovereignty of the cash tariff is to remain with South Staffordshire Council for the duration of this contract. Whilst the Council prioritises value for money as a key objective of the competitive tender process, they are not obliged to accept the lowest price. South Staffordshire Council objectives: — to further increase the standards of fresh food provision, — to further increase the standard of service for all customers, — to receive a consistently high quality catering provision, — to generate an improved dining environment for all customers, — to receive proactive management support for the catering team, in order to achieve and maintain a full complement of motivated staff, — to hold regular review meetings with the successful Supplier, — to achieve overall value for money, — to improve sustainability.