Systems support services

Tender description

The successful economic operator will be responsible for implementing the clients’ requirements, which are to maintain and support the SAP environment (within a cloud hosted environment), to ensure that the client(s) can meet their contractual obligations to take on the ‘carved out’ SAP data under a Transfer Services Agreement (TSA) in place with the organisation that EP UKI have acquired the power stations from, namely AES (Global) Ltd, a power generator operating mainly out of North America. A further scope, which includes EP UKI’s current SAP Hosting solution, is included for information at this stage; EP UKI MAY seek to consolidate these contracts in to one solution in 12-18 months time. It is important therefore that potential economic operators understand the full scope of requirements at this stage. Economic operators are required to confirm that they can deliver a service that confirms to the specification stated below: Technologies/SAP integrations SAP S4 (FICO, SCM, PLM, ABAP, PI, HR, BW, BPC, Fiori) Basis, security BODS Business Apps Portal HPSM Prometheus SAP BW NiSoft Eclipse Concur Potential future technologies/SAP integrations (12-18 months time – separate contract) SAP ECC (EHP 7) — MM, FI, CO, IM, PS, QM, PM, TPM, PS Winshuttle – scripter and runner – 3 users Zoption (GLSU) – financial journals – 6 users Time coverage At the ITT phase, pricing will be requested for the options below. Therefore, please ensure that these service options are available from your organisation: 7x5 5x24 – routine operational support 7x24 – on call for P1 and month end closure activities UK Office hours (8 a.m. to 5 p.m.) Supported languages: English