Other community, social and personal services

Tender description

Orbit is looking to procure a mental well-being support service from a high quality provider that will deliver a service that is demonstrably focused around the needs of Orbit customers. The service is to provide access to specialist mental health support to around 700 customers (tenants). This support is provided in a range of ways to ensure the service is accessible and meets customers' requirement including one to one in person, digitally and by phone and also in groups. The service provider shall have the capacity to deliver the service to the minimum target number of customers of which 15 % can be non-Orbit customers. This programme will cover all Orbit stock, broken into 9 lots. There are no restrictions on how many lots you can bid to deliver in however for Lot 1-8 you will need to have a base in that geographical area. The contract will be awarded for a period of 2 years with potential for a 1 year extension. To cover Bexley area —total properties 5 049. Service to cover Warwick District — total properties 2 276. Service to cover Coventry, Nuneaton and Bedworth — total properties 3 007. Service to cover Rugby and Northampton (Including Kettering and Corby) — total properties 3 420. Service to cover Stratford on Avon District — total properties 7 282. Service to cover Thanet — total properties 2 907. Service to cover Hastings and Rother — total properties 2 123. Service to cover Norwich, Broadland, Waveney and Yarmouth — total properties 2 597. Digital and phone only — total properties 15 838.