Financial transaction processing and clearing-house services

Tender description

United Utilities are looking for a supplier who can facilitate an over the counter service for customers who wish to pay their water bills by this method. The supplier/s must facilitate an over the counter service for customers who wish to pay their water bills by this method. Payments can be made by customers in cash sterling, and possibly by cheque/debit/credit card. Transactions shall be processed and transmitted by electronic link. Customers will be given a plastic payment card with a magnetic strip containing account and banking details or use the bar code on their bill. The provision and operation of over the counter and associated services for water bill payment as detailed below: (a) over the counter retail and payment network services; (b) taking of payments in sterling cash, and possibly by cheque, debit and credit cards; (c) provision of adequate outlet coverage; (d) the capture of basic customer data; (e) the consolidation and remittance of all outlet transactional data and funds; (f) customer marketing and communications; (g) financial forecasting and reporting for all over the counter transactions; (h) other related services as required.