BIG001-1079 Young Start Fund Service Design 2020

Tender description

The Young Start programme is the mechanism that the National Lottery community Fund (TNLCF) has agreed with Scottish Ministers for distributing Scotland’s share of money from dormant accounts under the Dormant Bank and Building Society Accounts Act 2008. Policy directions from Scottish Government focus dormant account funding on children and young people. This fits with the government’s early intervention approach to tackle the causes behind a diverse range of challenges faced by Scottish communities. The Young Start fund aims to help children and young people aged between 8 and 24 to become more confident, so they can realise their own potential. Grants of between £10,000 and £100,000 are awarded for up to 3 years. Direct Engagement: As part of this ongoing work, we are seeking to procure a service design specialist to support our direct engagement with young people from across Scotland. The purpose of this work is to ask young people to take a look at the programme itself and to tell us where we could make changes that make it more youth led. This includes potentially co-designing different areas of the Young Start fund. We really want to walk the walk here and not just ask the groups we are funding to be more youth led. The processes we’re seeking to re-design with the help of young people may include various aspects of our customer journey e.g. our outreach activities, application processes (can we make the process easier or simpler to enable projects to have young people involved in applying), assessment of applications , is there scope for young people , decision making, external communications, grant management, learning and/or evaluation.