IT services: consulting, software development, Internet and support

Tender description

North Ayrshire Council require a cloud-based system to manage the data regarding its Road (Highways) assets including lighting and structures. The current licenses and databases in use will be replaced with one cloud-based solution. The current licenses and databases will be replaced with one Software as a Service (SAAS) solution. As well as providing the Software as a Service (SAAS) solution, the system will also be required to: — be compatible with mobile devices from the contract commencement starting with eight devices; — be required to integrate with a number of existing Council systems. The service provider will also be required to: — provide a planning service to work with the Council to understand both the business and technical priorities for implementing the new system; — provide engagement that will include onsite planning and technical workshops and the delivery of a deployment plan with recommendations; — fully implement the new system using a phased approach, beginning with test users before expanding out on a team by team basis; — carry out a mobilisation period with dual running of the systems being necessary during this stage whilst users migrate from the old system to the new systems; — train a select number of NAC employees as ‘Super Users’ so that a sufficient level of expertise exists within roads.