IT services: consulting, software development, Internet and support

Tender description

NHS England and NHS Improvement are seeking to establish a new Digital First Online Consultation and Video Consultation framework (DFOCVC), which will operate under the existing digital care services catalogue. This new framework will replace elements of the existing Dynamic Purchasing System (OJEU contract notice reference: 2020/S 063-151950) and GP IT Futures Framework (OJEU contract notice reference: 2019/S 097-235142) as the preferred framework vehicle for customers to purchase the in-scope services. In addition to primary care, other health and social care organisations that purchase services via this framework may include, but are not limited to, secondary care providers, community pharmacies, urgent care providers, ambulance trusts, optometry and dentistry providers. NHSE/I intend to add the provision of general practice medical services to the DFOCVC framework at a later date. See section II.2) for more information. NHS England has responsibility for delivery of the NHS Long Term Plan commitment that patients will have the right to digital first primary care by 2023/2024. This work includes the commitment to support online consultation in general practice which began under the GP Forward View. NHS England is seeking suitably experienced and qualified suppliers to join the Digital First Online Consultation and Video Consultation framework, which will operate under the existing digital care services catalogue. Further information on the catalogue can be found at the following URL: https://buyingcatalogue.digital.nhs.uk/ NHSE/I intend to add the provision of general practice medical services to the DFOCVC framework at a later date under the contractual change process. The addition of the medical services will have the following features: 1) medical services will only be able to be supplied by a supplier to a service recipient that is in receipt of their online and/or video consultation services; 2) the medical services will be subject to additional terms and conditions that are appropriate to their provision; 3) suppliers will be required to provide utilisation reports regarding the provision of the medical services to NHSE/I. The framework will support NHS England in its delivery of the NHS Long Term Plan commitment that every patient will have the right to be offered digital-first primary care by 2023/2024. The framework will build on from the online consultation programme, which was originally introduced under the GP Forward View and which has been expanded under NHS England’s Dynamic Purchasing system and through digital care services GPIT futures framework. Alignment of the new framework within digital care services catalogue will support NHS England’s ambition to have a sole procurement route for primary care, which will provide a unified set of centrally understood standards. To support the development of the new framework, the digital care services catalogue authority have developed new capabilities and standards to more accurately reflect the requirements of online and video consultation solutions. Supplier solutions will be required to meet the requirements of the capability and standards model as set out at the following URL: https://gpitbjss.atlassian.net/wiki/spaces/DFOCVCL/overview?homepageId=5132484853 In addition to primary care, other health and social care organisations that purchase services via this framework may include, but are not limited to: secondary care providers, community pharmacies, urgent care providers, ambulance trusts, optometry and dentistry providers. This new framework will operate under the existing digital care services catalogue and will replace elements of the existing Dynamic Purchasing System (OJEU contract notice reference: 2020/S 063-151950 and GP IT Futures Framework (OJEU contract notice reference: 2019/S 097-235142) as the preferred framework vehicle for customers to purchase the in-scope services. Purchasing under the framework can be via direct award, on catalogue competition, or off catalogue competition depending on the value of the contract. The estimated total value for this framework is based on a 36 month duration, noting that the maximum framework end date is 31 March 2024. The NHS England National and Commercial Procurement Hub (commissioned from the SCW CSU) will facilitate this procurement process for the framework authority.