Recruitment services

Tender description

HealthTrust Europe has established a framework agreement for the provision of workforce solutions in the healthcare sector for the NHS, registered charities, wider public sector and all other bodies as detailed within the OJEU Contract Notice. This VEAT notice applies to Lot 2a Fully Managed Service: Bank and Agency, and Lot 2b Bank and Agency Demand Solutions (including Direct Engagement) only. A fully managed service in respect of the supply and management of a contracting authorities requirements for bank and agency workers. Under this lot the supplier will provide services for optimising the deployment of flexible workers. The service will support the end user in accessing services designed to implement, develop and enhance the provision of a tailored managed or collaborative bank service so as to generate a range of process efficiencies for the contacting authority. In addition to the above, the supplier will be expected to deliver a software system that enables the recording, managing and processing of flexible workers, to deliver an auditable service to the contracting authority, whilst additionally providing a suitable vacancy release solution. For the supply of a software solution to enable a contracting authority to manage its bank and agency workforce requirements, including direct engagement. The supplier will deliver a software solution that is capable of identifying, managing and optimising a list of bank and agency workers who are able to fill a temporary or substantive shift. The solution offered will be hosted and managed by the tenderer. Where bank shifts remain unfilled, the solution will provide a vacancy release booking management system capable of releasing any unfilled bank shifts to the agency market through an agreed set of protocols as agreed with the contracting authority. The software must enable the contracting authority to have the ability to consider available agency staff and directly book agency staff who are able to work that have the skills and necessary compliance documentation in alignment to the contracting authority's agreed pricing matrix. The software solution will provide a customisable reporting dashboard for key performance data and a portal capable of allowing workers to login and manage their own account. In addition, the supplier will provide a range of supporting analytical, financial and safeguarding services to the contracting authority to identify efficiencies and enable the procurement of agency staffing and spend reduction opportunities. Designed to support the contracting authority in directly engaging with their temporary workers through employment agencies, the supplier will assist in the legitimate recovery of VAT for all eligible temporary workers who are compliant with IR35 requirements. If applicable, the supplier will provide a hosted software solution to enable effective rostering and shift management for staff in line with contracting authority requirements.