Awarded contract

Office-support services

Details

Value
EUR 80,000,000
Topic
Forms
Published
11 December 2020

Tender description

The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier framework agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the services comprise: Contact management and related administrative services; document management and related administrative services; data management and data processing and related administrative services. The Contracting Authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier framework agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the services comprise: contact management and related administrative services; document management and related administrative services; data management and data processing and related administrative services. The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier framework agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the services comprise: contact management and related administrative services; document management and related administrative services; data management and data processing and related administrative services. The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier framework agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the services comprise: contact management and related administrative services; document management and related administrative services; data management and data processing and related administrative services.

Timeline

  1. Completed: Award date27 October 2020
  2. Completed: Award published11 December 2020
    Current notice

About the buyer

The Office of Government Procurement is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 22820000 · Forms
  • 48311100 · Document management system
  • 48329000 · Imaging and archiving system
  • 48814000 · Medical information systems
  • 48814200 · Patient-administration system
  • 63524000 · Transport document preparation services
  • 64100000 · Post and courier services
  • 64110000 · Postal services
  • 64112000 · Postal services related to letters
  • 64113000 · Postal services related to parcels
  • 64120000 · Courier services
  • 64121100 · Mail delivery services
  • 64121200 · Parcel delivery services
  • 64200000 · Telecommunications services
  • 64210000 · Telephone and data transmission services
  • 64214200 · Telephone switchboard services
  • 72253000 · Helpdesk and support services
  • 72253100 · Helpdesk services
  • 72300000 · Data services
  • 72310000 · Data-processing services
  • 72312000 · Data entry services
  • 72312200 · Optical character recognition services
  • 72313000 · Data capture services
  • 72316000 · Data analysis services
  • 72322000 · Data management services
  • 72512000 · Document management services
  • 79131000 · Documentation services
  • 79200000 · Accounting, auditing and fiscal services
  • 79210000 · Accounting and auditing services
  • 79211000 · Accounting services
  • 79211100 · Bookkeeping services
  • 79211120 · Sales and purchases recording services
  • 79310000 · Market research services
  • 79311000 · Survey services
  • 79311100 · Survey design services
  • 79311200 · Survey conduction services
  • 79311210 · Telephone survey services
  • 79314000 · Feasibility study
  • 79342300 · Customer services
  • 79342310 · Customer survey services
  • 79400000 · Business and management consultancy and related services
  • 79410000 · Business and management consultancy services
  • 79411100 · Business development consultancy services
  • 79413000 · Marketing management consultancy services
  • 79420000 · Management-related services
  • 79500000 · Office-support services
  • 79511000 · Telephone operator services
  • 79512000 · Call centre
  • 79571000 · Mailing services
  • 79995100 · Archiving services
  • 79996100 · Records management
  • 79999000 · Scanning and invoicing services
  • 79999100 · Scanning services
  • 79999200 · Invoicing services
  • 85100000 · Health services
  • 85112000 · Hospital support services
  • 92512100 · Archive destruction services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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