IT services: consulting, software development, Internet and support

Tender description

North Wales Police is required to upgrade the ICAD 9.1.1 Command and control platform due to it reaching an ‘End of Life’ (EOL) state from an infrastructure and software perspective. In addition, the national emergency services network replacement programme for the Airwave Police Radio Network causes a critical dependency in that we must complete this work by 2022. North Wales Police’s formal objective — to implement a unified control room solution that is fit for purpose and will enable the force to respond to the channel shift in contact from the public whilst also maintaining a high quality of service with reducing resources and endorsing collaborative opportunities with other Emergency Service. Also future-proofing its technology by ensuring compatibility with new underlying technologies including the new Emergency Services Network (ESN). North Wales Police is required to upgrade the ICAD 9.1.1 Command and control platform due to it reaching an ‘End of Life’ (EOL) state from an infrastructure and software perspective. In addition, the national emergency services network replacement programme for the Airwave Police Radio Network causes a critical dependency in that we must complete this work by 2022. North Wales Police’s formal objective — to implement a unified control room solution that is fit for purpose and will enable the force to respond to the channel shift in contact from the public whilst also maintaining a high quality of service with reducing resources and endorsing collaborative opportunities with other emergency service. Also future-proofing its technology by ensuring compatibility with new underlying technologies including the new Emergency Services Network (ESN). North Wales Police’s formal objective — to implement a unified control room solution that is fit for purpose and will enable the force to respond to the channel shift in contact from the public whilst also maintaining a high quality of service with reducing resources and endorsing collaborative opportunities with other emergency service. Also future-proofing its technology by ensuring compatibility with new underlying technologies including the new Emergency Services Network (ESN).