Financial and insurance services

Tender description

The Authority require a supplier who is authorised and regulated by the Financial Conduct Authority (FCA) to provide a service to support their existing cards provider to deliver the Healthy Start Scheme Payments providing chip and pin, contactless enabled Prepaid, top up, cards to beneficiaries on behalf of the Authority’s Sponsor the Department of Health and Social Care (DHSC). The Authority are digitising the Healthy Start Scheme and are have started Private Beta in 2020, with the target of pre-paid cards being issued to Beneficiaries from early 2021. The supplier will work with the Authority's Card Provider. The Authority will novate this contract following award to Xerox UK Ltd the current card provider. The supplier is to provide pre-paid card accounts for approximately. 300 000 beneficiaries, increasing to approximately 500 000 over the term which includes private beta, public beta and live service. This procurement Includes the requirement for the delivery of an online management portal, central funds account, Issue PIN via two or more channels, secure transfer of data via API’s and working jointly with Xerox UK Ltd and their supply chain to provide a joined up solution to provide healthy start prepaid cards, account management and a point for customer service and advice for the Authority. The Authority upon award to the successful supplier will then novate the contract to their incumbent Cards Provider Xerox UK Ltd by way of a Deed of Novation. Successful supplier will become a supplier to Xerox UK Ltd. The Authority will be the Customer up to the point of the novation whereby Xerox UK Ltd will be the customer.