Education and training services

Tender description

This requirement is for the design and delivery of a variety of in-house managerial and professional skills programmes in order to develop the effectiveness of Transport for London (TfL) and Greater London Authority (‘GLA’) employees’ people management and business skills and ensure knowledge of, and adherence to, TfL and GLA procedures, policies, values and behaviours. Services procured through this framework will include delivery and/or development of one or a series of specialist or bespoke courses covering a specific requirement to train a number of TfL or GLA staff in a particular system, technique or topic. Any of the GLA’s other functional bodies will also be able to access the Framework for the provision of training services under the relevant lots. This framework is divided into the following four lots: Lot 1 – Communications and Personal Effectiveness Lot 2 – Managing Performance and Business Effectiveness Lot 3 – Finance Lot 4 – Employee Relations The successful service provider(s) will be expected to deliver all of the requirements within each applicable Lot, which are detailed in the MSQ. The requirement will either involve delivery of existing TfL course materials (with or without modification) or, for newly-developed courses, will involve the development and delivery of materials developed in collaboration with TfL or GLA. Any potential supplier(s) must therefore be committed to working in partnership with the Learning and Development teams to ensure consistency of delivery and a seamless experience for our employees. All training sites operated by the supplier which are to be used for TfL and GLA training Will need be located within the Greater London area and within easy access of a TfL station. Design and delivery of communications and personal effectiveness training services. Delivery and design of managing performance and business effectiveness training services. Design and delivery of finance courses. Design and delivery of employee relations training.