Expired contract

Sinclair Voicenet Ltd (WFM) (NEAS0014)

Details

Value
GBP 110,553
Duration
3 years
Published
1 February 2020

Tender description

SILVER SERVICE - relating to WFM - SVL‘s fully accredited professional services team has a flexible and responsive approach to delivering the highest level of service to customers and technology partners alike. Our support processes are based on ITIL ensuring that normal operations are restored in the shortest possible time. In addition to our 24/7 service desk, we provide a comprehensive range of support services including software maintenance, training, onsite maintenance, installations and upgrades. Attached for review is a copy of our service handbook which describes in detail the support offerings we provide to NEAS (Gold Cover for Voice Recording & Silver Cover for WFM). Keywords: WFM, Sinclair Voicenet Ltd

Timeline

  1. Completed: Award published1 February 2020
    Current notice
  2. Completed: Award date1 February 2020
  3. Completed: Contract expiry date31 January 2023

About the buyer

North East Ambulance Service NHS Foundation Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.