Ops Data Analysis and Support Service

Tender description

Why the Work is Being Done Borders Force through the Central Operations Platform require a Data Service with skills of Data Analysis, Design, Modelling, Economics, to help deliver a Data Governance Programme in support of a Border Force Data Strategy to produce a mature and operational Data Governance Function. A wide set of skills from Economic Modelling, understanding of the latest Data Analysis Techniques and Strategic thinking are required. Additionally, provide analysis governance to Border Force Intelligence Directorate within Border Force and act as a mentor to the Border Force Senior Management Team. Problem to Be Solved The Border Force Central Operations Platform requires a Delivery Partner to increase its development capabilities in the following areas: • Support & establishment of governance regime to senior stakeholders • Provision of a Border Force vulnerability Pilot through to a National Roll Out • Planning, design and delivery of all data collection and analysis surrounding: o Events at the Border o Ingest of Targeting material o Provision of meaningful feedback loops to originators • General data design improvements to extant system. The service delivery team will be responsible for: • Design, planning and continuous integration of the data service through development, test and production • Working with all internal and externa stakeholders to produce endorsed outcomes The Delivery Partner will be required to work to standards and practices set by GDS and the Home Office Centres of Excellence. Resources are expected to work as part of a delivery team focused on a specific outcome, defined on a quarterly basis . They will be required to adopt common agile practices, tracking using jira. Who Are the Users Users include Border Force, Police and wider government agencies to secure UK borders, and detect criminal behaviour. Early Market Engagement N/A Work Already Done There are currently resources in place on the Central Operations Platform and there are several products live which have automated business processes. These include reporting, referral and assurance products Existing Team The Service Provider will be working with the Authority’s incumbent development teams (both in house and outsourced delivery partners), with other areas of the portfolio and programme and with other Delivery Partners. Current Phase Discovery Work Location The Supplier will be predominantly based at Home Office premises at Apollo House, Croydon, CR9 2BY, but may be required to attend Marsham Street, London, SW1; and MetroPoint , Croydon; Surrey; or other locations as necessary. Working Arrangments The service will be required to work to standards and practices set by (Government Digital Service) GDS and Home Office Teams. Resources are expected to work as part of existing delivery teams focussed on specific outcomes. On-site delivery partner resources will conform to prevailing Home Office rules & procedures. The supplier requires being physically on site Monday – Friday, although we will endeavour to support flexible working. Approximate hours are 09:00 – 18:00. Expenses will conform to Home Office internal policies and will not be payable within the M25. Security Clearance The delivery partner’s personnel should have Security Clearance or willing to undergo Security Clearance and ideally Direct Vetting (DV). Evidence will be requested at the written proposal stage and the selected supplier is expected to hold Security Check (SC) level clearance by the commencement start date of this work. Additional T&Cs Skills & Experience • At least 10 years experience of Data Design/Governance and Architecture and able to show deep experience of Erwin (chosen data modelling tool) • At least 10 years experience of Economic/Econometric Modelling and Analysis • At least 10 years experience in Data Analysis design in the area of National Intelligence in at least 2 organisations. • 10 years experience of the design, provision and support to Management Information/Business Intelligence products. Examples to be provided of dashboards created in PowerBI and how presented to stakeholders. • Confident in R and/or Python – we will expect to test as part of evaluation. • Honours Degree in Mathematics/Computer Science/Statistics/Economics • Light-touch leadership that employs a highly collaborative approach to guide people without controlling them but employing authority when the situation requires. Examples to be provided of board level presentations. • Facilitating inclusive decision-making and conflict resolution. • Guiding and mentoring skills to be applied at all levels of leadership. • Ability to remove impediments that are preventing the team from delivery • Growing and facilitating an emerging workforce to deliver data governance/economic modelling across Border Force. Nice to Haves • Experience of working with and applying Data Design/Economic Models with Technical Delivery Teams to support senior operations team making best use of data. • A highly developed understanding of government organisations, and how to operate and communicate at the varying levels of management • Will have a background in Data & Technology with proven success in a complex programmes. • Experience of Jupyter and Spark • A Post Graduate in related disciplines No. of Suppliers to Evaluate 3 Proposal Criteria How approach and solution will meet user needs Team structure Approach and Methodology Ability to mobilise required resources for the estimated contract start date Value for money Cultural Fit Criteria • Ability to work under pressure and prioritise a very varied work schedule • Understanding of working across a broad geographical area and different functional departments with competing priorities • Work closely with colleagues and be transparent and collaborative in all communications • Be respectful and work with integrity and flexibility. Payment Approach Capped time and materials Assessment Method Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers No questions have been answered yet Budget range circa £2 million