Junior Doctor Roster Monitoring Solution

Tender description

Supplier Engagement event to take place on 16th December 2020 via Microsoft Teams. Sessions to last up to 1 hour 15 mins. The provision of a cloud-based software solution to assist health boards / trusts in NHS Wales to plan and monitor their junior doctors’ rotas and rosters in line with EWTD and New Deal, supporting exception reporting and including the potential for a self-rostering programme. It is imperative that the system is flexible and can quickly adapt to any changes/outcome of the Junior Doctors Contract negotiations in Wales to reflect accurate Banding calculations. The following are some essential characteristics of the requirement: The system must be able to differentiate between types of roles and grant different administration capabilities accordingly (role based access) The system must be a cloud-based solution to deliver future-proof scalability, performance, data storage, reporting, interoperability and real-time, up-to-date functionality The system must be based on COTS (commercial off the shelf) The system must be device agnostic, enabling access to the same application(s) via any device, including: mobiles, tablets, PCs or MACs The system must be available 24/7, with minimal downtime for upgrades with 24/7 support infrastructure All upgrades must be completed out of usual office hours to reduce impact to business continuity The system must store data in accordance with the specified national data retention policy The system must have an audit function and be able to record all user actions eg the logs must record the user ID, the date, the timestamp and a clear description of the action All interoperable components of the system must be able to send and request data using agreed APIs. The system shall support the alignment with the open API policy The system must have user account security The system must have automated password changing The system must only be accessible via a valid user account authenticated against the trust's choice of Identity Provider (IdP) service The system must be secure against outside intrusions and detections The system should be designed to use a minimum number of clicks required to achieve the desired outcome The system must support the timely extraction of all information entered into the system in a secure manner (this should include the ability to make available the trust data warehouse to all items recorded within the proposed solution)