BBC Audiences - Social Media Listening Services

Tender description

Provision of a tool or a suite of tools for social listening that will provide the BBC with data about the audience and their online conversations from across the internet (online publishers, review sites, and social sites) in order to provide insights to creative, strategic, commissioning, research, publishing, media buying, and brand reputation teams. The contract value range for this tender is between GBP 300 000 - GBP 350 000. Initial contract period of 36 months with an option to extended for 2 further periods of 12 months. Additional information: Please register your interest in this project by taking the following steps: 1) Register your company on the BravoSolution e-Tendering portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 Click the link on the login page to register; 1.3 Accept the terms and conditions and click 'Continue'; 1.4 Enter your correct business and user details; 1.5 Note the username you chose and click 'Save' when complete; 1.6 You will shortly receive an email with your temporary password. 2) Express an interest in the tender: 2.1 Login to the portal with the username/password; 2.2 Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 Click on the relevant PQQ/ITT to access the content; 2.4 Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only; 2.5 You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3) Responding to the tender: 3.1 Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining); 3.2 You can now use the 'Messages' function to communicate with the buyer and seek any clarification; 3.3 Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available); 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Bravo e-Tendering help desk.