Software package and information systems

Tender description

Golding Homes are bringing their repairs service ‘in-house’ from a previously fully outsourced service. As part of this exercise, we require to implement a Repairs Management System (RMS) to fully support our teams in delivering an excellent customer service. We are looking to procure a repairs management system (RMS) which can interface with existing systems. This is not a call for competition, but is an active market engagement exercise. It is intended that competitive dialogue will be used to achieve the best solution for Golding, however, we reserve the right to amend the procurement route dependent upon timescales and the identified need of the business following market engagement. Additionally, we reserve the right to amend the length of the contract to be procured. Value to be confirmed following engagement activities.