IT services: consulting, software development, Internet and support

Tender description

An Post is seeking to enter into a new single party framework agreement for the provision of infrastructure and cloud supply and support services, with one supplier for Lot 1: Supply of infrastructure hardware, software, services and support; and Lot 2: Provision of an enterprise monitoring solution for a period of 3 years with the option to extend for up to a further 2 years. An Post is seeking to enter into a new single party framework agreement for the provision of infrastructure and cloud supply and support services, with one supplier for Lot 1: Supply of infrastructure hardware, software, services and support; and Lot 2: Provision of an enterprise monitoring solution for a period of 3 years with the option to extend for up to a further 2 years. Lot 1: Supply of infrastructure hardware, software, services and support A. Managed service for: • cloud and on premise backup; • cloud (IaaS) and on premise infrastructure patching; • maintenance of monitoring and alerting 24X7; • option for security logging and event management 24x7; B. Supply of: • enterprise hardware, including SANs, FC switches and servers, and related software; • software solutions, including cloud-based options; • enterprise backup solution (SaaS or on premise) for all local and cloud data; • enterprise Patching Solution (SAAS) for all enterprise backend services; • enterprise Asset Management Solution (SAAS) that will integrate with with Intunes, AD, AAD and ITSM toolset; • integration/migration of current systems with managed services solutions; C. Support for new and existing enterprise hardware and related software • storage area networks; • fibre channel switches; • servers; D. Support of virtualisation solution • supply of licensing for Vmware environments; • provision of Vmware support services; Lot 2: Provision of an enterprise monitoring solution An Post require the following deliverables: A solution to provide early detection and, where possible, resolution of real and potential problems and enable IT administrators to pre-emptively resolve problems and prevent major systems failure or application outages across all enterprise artefacts (excluding desktop services).