Software package and information systems

Tender description

Crown Commercial Service as the contracting authority is putting in place a framework agreement for use by UK public sector bodies identified at VI.3 (and any future successors to these organisations), which include Central Government Departments and their Arm’s Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies, Local Authorities and Universities. The maximum initial duration of any call-off contract that may be placed by an eligible contracting authorities is 24 months with two extensions allowed, each of up to 12 months. G-Cloud services, available via the digital marketplace, will require frequent procurement refreshes to bring on new suppliers and services. New iterations of this framework are being considered at a frequency of 12 months depending on demand and/or availability of new services as the IT Cloud market develops. Cloud hosting services sold through G-Cloud are cloud platform or infrastructure services that can help buyers do at least one of the following: — deploy, manage and run software, — provision and use processing, storage or networking resources, — buyers only need to pay for what they use. The G-Cloud cloud hosting lot is equivalent to the National Institute of Standards and Technology (NIST) definitions of ‘Platform as a Service’ and ‘Infrastructure as a Service’: http://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-145.pdf G-Cloud cloud hosting suppliers will provide services in at least one of these categories: — archiving, backup and disaster recovery, — compute and application hosting, — container service, — content delivery network, — cyber security, — database, — data warehousing, — NoSQL database, — relational database, — load balancing, — logging and analysis, — message queuing and processing, — networking (including Network as a Service), — platform as a service (PaaS), — infrastructure and platform security, — distributed denial of service attack (DDOS) protection, — firewall, — service intrusion detection, — protective monitoring, — search, — storage, — block storage, — object storage. Cloud software services sold through G-Cloud are applications that are accessed over the internet and hosted in the cloud. Buyers only need to pay for what they use. The G-Cloud cloud software lot is equivalent to the National Institute of Standards and Technology (NIST) definition of Software as a Service: http://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-145.pdf G-Cloud cloud software suppliers will provide cloud software services in at least one of these categories: — accounting and finance, — analytics and business intelligence, — application security, — collaborative working, — creative, design and publishing, — customer relationship management (CRM), — cyber security, — electronic document and records management (EDRM), — healthcare, — human resources and employee management, — information and communication technology (ICT), — legal and enforcement, — marketing, — operations management, — project management and planning, — sales, — schools, education and libraries, — software development tools, — transport and logistics. Cloud support services sold through G-Cloud can help buyers set up and maintain their cloud software. G-Cloud cloud support suppliers will provide services in at least one of these categories: — non-accredited cyber security services, — planning, — setup and migration, — testing, — training, — ongoing support, — additional services, through Lot 3 only, must support buyers in their transition. To cloud services. A description for additional services must be included by the supplier and it must be G-Cloud Service-related. Additional services must help the supplier with its main G-Cloud services offering. Non-G-Cloud services will be removed from the digital marketplace. Additional services must not include: Services that aren’t cloud-related Recruitment or contractor (contingent labour) Services or Services that are inside IR35 ‘ colocation’ Services, for example space the buyer rents from a supplier’s datacentre Hardware Bespoke design or development The buyer doesn’t have to buy any additional services from the supplier and can buy services that are the same as or similar to the additional services from any third party.