Business transaction and personal business software package

Tender description

Crown Commercial Service wishes to establish an appropriate contracting route for the provision of Back Office Software, to be used by Central Government Departments and all other UK Public Sector Bodies, including local authorities, health, police, fire and rescue, education and devolved administrations. The Back Office software framework agreement will provide a route to market for organisations wishing to purchase software subscriptions and licence support for back office systems direct from the software vendor. There will be one lot covering the following: enterprise resource planning, human capital management, financial accounting, procurement, reporting, customer relationship management, workflow technologies, content services, service portal, integration software, support and maintenance for these services. Enterprise resource planning, human capital management, financial accounting, procurement, reporting, customer relationship management, workflow technologies, content services, service portal, integration software, support and maintenance for these services. Buyers will be able to award specific call-off contracts through two order procedures including direct award and further competition.