HOB Biometric Technical Services 2020 Procurement

Tender description

Why the Work is Being Done The Home Office Biometrics (HOB) Programme has been commissioned to undertake and deliver future biometric IT services. This is a cross-functional technology convergence programme for biometrics (initially Fingerprint, Facial recognition and DNA). HOB includes biometrics for borders, security, law enforcement and intelligence functions, HM Passport Office, Visas, Immigration and Asylum, and others. The Home Office will own the high-level design and direction of the new service. Problem to Be Solved Provision of specialist biometric technical service to be delivered flexibly in support of the HOB Programme biometric projects and associated initiatives. In particular the technical services are to: • Provide biometric specialist input to the specification of biometric services, workflows and product selections across front end equipment, workflows, biometric matcher software and bureau operations. • Provide technical biometric specialist input to the requirements, design, procurement and delivery of biometric solutions. • Ensure the integration of the biometric services during delivery. • Maintain a roadmap for the technical capability of the biometric service. Who Are the Users The users of HOB services are primarily UK law enforcement and Home Office Borders Immigration and Citizenship programmes, additionally other government departments both in the UK and Internationally need to use HOB services in a number of situations and locations including custody suites, mobile locations, borders, passport offices and visa application centres. The Biometric Technical Services will support the implementation, and integration to support all of the existing HOB users, and new services as they are developed. Early Market Engagement None Work Already Done The programme has a technology roadmap, high level designs and high-level requirements. Individual projects have lower level designs and requirements defined. Projects are at various stages in their life cycle and the designs and output reflect this. Existing Team The supplier will be working with the existing HOB Technical Design Authority, Business Design Authority and Quality Assurance and Test Service. The supplier will also work It extensively and collaboratively with many external delivery partners and support suppliers for the new developments and changes to existing systems. Current Phase Not applicable Work Location Remote Working London, Croydon (main base) HOB Supplier Sites Working Arrangments Working arrangements are expected to be flexible and best configured for the project and team the supplier is working in. Remote working is to be expected as well as on-site work in Croydon and occasionally at HOB supplier sites will be required in particular for security sensitive work. Security Clearance All personnel must hold or be prepared to undergo Home Office SC clearance. Staff with access to live police data and sensitive designs will also require NPPV Level 3, it is anticipated that 50% of the team will need NPPV3. Additional T&Cs The Authority will use the essential and nice-to-have skills and experience to evaluate bidders’ technical competence. Score Criteria 3 There is comprehensive and convincing evidence of meeting the requirement. All elements of the response conform to the requirements. The response offers potential added value. 2 There is good evidence of meeting the requirement. 1 There is at least some evidence of meeting the requirement. There may be multiple minor deficiencies which reduce the overall confidence in the response and some areas may have more significant deficiencies. 0 There is no evidence of meeting the requirement, with no suitable mitigation presented. Skills & Experience Ability to provide leadership in the integration of biometric systems and solutions (including biometric interfaces) within complex IT and business landscapes. A proven ability to work productively alongside a mix of Suppliers to resolve design issues. Practical experience in the specification, procurement, design, test and integration of large-scale (multi-million record), complex, mission critical biometric systems within the public sector covering fingerprint and face biometrics. Ability to co-ordinate complex legacy IT architectural migrations to future state architectures. Knowledge of biometric technologies used to support enrolment , verification, and search (watch-listing, identification, investigation and clustering). Biometric modes include fingerprint / marks, facial recognition, and DNA profiling and matching. Analytical Methods: biometric testing, modelling, sizing biometrics systems; best practices in biometric capture; systems integration; solutions architecture; continuous integration practices in support of secure and high integrity agile developments. Knowledge and application of standards, specifically: NIST interface standards; NIST capture standards for fingerprints; ISO and ICAO capture standards for face. Experience of working with any leading biometric software and hardware solutions in development, deployment and operation. Experience in the design and management of biometric accuracy and performance testing. Including analysis design and data preparation stages. Nice to Haves Knowledge and experience in leading the biometric technical aspects of major biometric procurement and evaluation activities with an understanding of G-Cloud and GDS principles. Understanding of current UK Government biometric systems and projects. Demonstrable knowledge of the processes and working practices of UK Government fingerprint bureaux and how the work of the bureaux integrate with the wider biometric technical solution. Understanding of the business processes in the government departments, immigration enforcement and agencies where biometrics are used. Experience of UK Government specific biometric interface formats and biometric standards. Demonstrable knowledge of the legislation and policy requirements in which Home Office specific biometric systems operate. Experience of working collaboratively in teams with UK government and good business wide/customer stakeholder management skills. No. of Suppliers to Evaluate 3 Proposal Criteria Technical Solution How the approach or solution meets user needs Value for money Bidder response to the Technical Competence Criteria Cultural Fit Criteria Payment Approach Time and materials Assessment Method Case study Work history Reference Presentation Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers No questions have been answered yet Budget range