CE-96-20 - Community Based Hearing Support Service

Tender description

The Service will provide a “Community Hearing Support Service” comprising of 10 (3 hours per session) sessions, the frequency of which shall be monthly, to be delivered to members of the public across 10 fixed locations in North (including Arran), East and South Ayrshire. The Service Provider’s chosen venues within these fixed locations shall be flexible and all venues must be risk assessed and be able to demonstrate that social distancing measures are in place, regarding Covid-19 (Coronavirus). It is intended that the Service Provider shall look to be creative in the manner in which it raises awareness of sensory loss, with a specific focus on auditory loss; promoting independence in community. It is also anticipated that people shall be more independent and be able to self-care with regard to their auditory loss. Capacity to do this shall be developed through volunteering to enable NHS hearing aid wearers maintain their hearing aid in their local communities. It is intended that the service shall raise awareness of sensory loss and of services available specifically, to those with auditory loss. The Service shall promote independence and participation in the community. Activities will include replacing tubing and hearing aid batteries, offering peer support to give service users confidence to manage their hearing aids.